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Strategy and tactics often get confused. In some cases, strategy gets omitted completely from the plan.
So what's the difference between strategy and tactics?
Identifying a tactic is simple. Any type of specific action item that you can do or assign, and add a deadline to it—it's a tactic.
The simplest way to design a plan to achieve a goal is to set up a goal, then start outlining a list of to-dos to get there.
Then why is strategy important?
Because with a tactic-driven approach you can't intelligently change directions. Then when a tactic isn't working, it becomes a tactical roulette in hopes that something else will work.
The strategy is an element of planning that groups tactics under a common path. So that if a tactic doesn't work, is not game over, and your strategy will help you understand which tactic you should do next.
Examples of strategies and tactics
Strategy: Engage industry thought-leaders to become advocates for our product.
Tactic: Create a list of top 10 industry thought-leaders and send them a free product sample.
Other options: If the free product samples don't work, what are other tactics we can try to engage them? E.g. Invite them to a product launch party, partner with them for content creation, etc.
Strategy: Close more deals by targeting our ideal client profile.
Tactic: Build a list of 30 accounts that meet our ideal client profile, and send them a tailored sales email.
Other options: If tailored emails are not working, how else can we engage them? In what other ways can we reach out to get their attention? E.g. Get introduced through mutual connections, send them a printed industry research report via direct mail, etc.
Strategy: Take care of my body by achieving a weight within my Body Mass Index (BMI).
Tactic: Exercise 30 minutes per day.
Other options: If exercising 30 minutes per day doesn't work, what else can I do to achieve a weight within my BMI? E.g. Set a calorie goal and track calories burned and consumed, meal prep on the weekends to avoid eating junk food during the week, etc.
A systematic process to outline how you'll reach your goals. Embed this framework into your planning practice to bring more purpose into your work.
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Trust means someone can count on you. It says that when you make a promise or commitment, you keep it.
People who we trust are responsive, honest, objective, and reliable . Here is how these four behaviors manifest in different roles.
AS AN INDIVIDUAL CONTRIBUTOR
It means you respond to your messages or calls within a day. You always tell the truth. During disputes or comparisons, you treat everyone or everything the same. When someone is counting on you with a task, you "do things right" and on time. Or at least communicate when you can't make a deadline.
AS A LEADER
As a leader you also must be responsive, honest, and objective. But how you’re reliable is different than an individual contributor. Your team is counting on you to assign them with "the right things to do." Everyone should understand how their work fits into helping the organization reach its goals.
Synergy means 2+2=5. Our existence and growth depend on synergy. But without trust, we can't create synergy. You can't break trust, you can only break yourself when you're not trustworthy.
Can I trust you?
It all starts with one question. How can you position and package yourself, to add value, and put a price on it? Ready, set, go.
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